At Uttarakhand Tour Agency, we strive to provide the best travel experiences for our customers. Please read our refund policy carefully before booking.

 

  1. Refund Eligibility:

     

    • Refunds are only applicable if the cancellation request is made at least 7 days prior to the scheduled tour start date.

    • Requests made less than 7 days before the tour will not be eligible for a refund.

     

  2. How to Request a Refund:

     

    • To request a refund, please contact us via [email/contact form/phone] with your booking details.

    • Refunds will be processed using the same payment method used for the original booking.

     

  3. Processing Time:

     

    • Approved refunds are typically processed within 7–10 business days.

    • The exact time may vary depending on your bank or payment provider.

     

  4. Non-Refundable Charges:

     

    • Any bank transaction fees or payment gateway charges are non-refundable.

    • Optional add-ons or extra services booked with the tour may also be non-refundable.

     

  5. Cancellation by the Company:

     

    • In rare cases, if a tour is canceled by [Your Company Name] due to unforeseen circumstances, you will receive a full refund.

    • Alternatively, we may offer rescheduling or an equivalent tour package.

     

  6. Contact Us:

     

    • For any questions regarding refunds, please contact our support team:

      Email: contact@uttarakhandtouragency.com

      Phone: +91 75792 10016

     

 

Note: By booking a tour with us, you agree to this refund policy.